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Comments & Complaints

Comments & Suggestions

If you would like to make comments on our service please ask to see our Business Manager Mr Nigel Peacock or, alternatively, leave your written suggestions in the box at the surgery entrance. We are always pleased to hear how we can improve our services and include new ideas.

Complaints Procedure

We aim to provide a high standard of healthcare which closely suits your needs. However, if you are dissatisfied with the service you receive from any member of the practice team, please address your complaint to Nigel Peacock (Business Manager) who will ensure that your problem is investigated promptly and within the NHS complaints procedures.

You can also contact the North Yorkshire Complaints Advocacy Service. They can be contacted on 0300 012 4212.

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